Other members of the Ignite Social Media team laugh when I rant about Google. "Great technology. Ugly user interface." Google Reader is a great example of that, but now there's a solution to get your RSS feeds served up with some design consideration and...

23 June, 2008

Jim_headshot2 Ok, we're in the home stretch. Today we'll talk about the fifth mistake in our top 5 mistakes in social media marketing series. And, you might think that would be the last one, right? But wait, there's more! We'll close the series shortly with a...

19 June, 2008

Our continuing series on social media marketing mistakes moves onto "mistake #4" today. Today's mistake is using social media as a channel instead of a conversation. Since social media tools give us the power to publish, and social networks give us more places to publish, some...

17 June, 2008

I got an email on Friday from Christina at the Advance Guard pitching "Coke Tags" as a new social media marketing effort from the Coca-Cola Company. The whole experience, from pitch to this blog post, provides lessons in social media marketing that all large brands...

16 June, 2008

Plurk is the hot social media property of the last couple weeks. People are joining quickly, writing reviews and debating the relative merits of Twitter (follow me on Twitter here) versus Plurk (follow me on Plurk here). Here's the general summary so far, to save...

12 June, 2008

Continuing on the series of social media marketing mistakes we started recently, here's the third in a series. This one talks about two very common buzzwords in social media: transparency and authenticity. In my experience working with numerous clients, this one is more difficult for...

10 June, 2008

I know: This book has been out a while. But a short flight from Miami three weeks ago and a long flight to Los Angeles today gave me some much-needed time to catch up on my reading. I'm glad I used it to finish Meatball...

05 June, 2008

Continuing the series on social media marketing mistakes from last week, today's mistake is about "schmoozing instead of connecting." I talk a lot about social media being a cocktail party. And behavior that would be OK at a cocktail party will likely be OK...

02 June, 2008

Earlier this month, I ran a daylong seminar on social media marketing, which was sponsored by the Triangle chapter of the American Marketing Association. It was sort of a "101" class. We started at the basics and moved through it to best practices. About 75...

28 May, 2008

The Ignite Crew is back from our mystery trip. Much fun was had by all. Lots of sightseeing, shopping, eating, clubbing. I personally swam with dolphins. That was my favorite part....

06 May, 2008